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Operations Management 

End-to-end operational oversight, including logistics, budgeting, and day-to-day team coordination.

Services 

  • Overseeing budgeting, reporting, planning, and audit coordination

  • Partnering with the board and leadership team to define values, mission, and short- and long-term objectives

  • Identifying operational risks, challenges, and growth opportunities

  • Planning and reviewing workloads and resourcing to ensure targets are met efficiently and cost-effectively

  • Improving office efficiency through systems design, space planning, and equipment procurement

  • Designing, implementing, and refining office policies, standards, and procedures

  • Managing financial performance through annual budgeting, expenditure control, variance analysis, and corrective actions

  • Providing hands-on operational and finance administration support, including basic bookkeeping

  • Contributing flexibly across the business to support evolving operational needs

Business Meeting
Anchor Executive & Personal Assistance
Typing on a Computer

Tools & Platforms

  • Microsoft Office & Office 365, Google Workspace

  • PC & Mac | Windows, macOS, iOS, Android

  • Slack, Microsoft Teams, Zoom, Google Meet

  • Asana, Trello

  • SharePoint, Google Drive, Dropbox, Citrix, Podio

  • HR systems: PeopleHR, Timetastic

  • Pensions & benefits: Nest, Aviva, Aegon, Vitality, Bupa

  • Finance & accounting: Xero, Oracle JD Edwards, QuickBooks

  • CRM, marketing & websites: HubSpot, ActiveCampaign, Wix

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