Operations Management
End-to-end operational oversight, including logistics, budgeting, and day-to-day team coordination.
Services
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Overseeing budgeting, reporting, planning, and audit coordination
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Partnering with the board and leadership team to define values, mission, and short- and long-term objectives
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Identifying operational risks, challenges, and growth opportunities
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Planning and reviewing workloads and resourcing to ensure targets are met efficiently and cost-effectively
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Improving office efficiency through systems design, space planning, and equipment procurement
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Designing, implementing, and refining office policies, standards, and procedures
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Managing financial performance through annual budgeting, expenditure control, variance analysis, and corrective actions
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Providing hands-on operational and finance administration support, including basic bookkeeping
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Contributing flexibly across the business to support evolving operational needs


Tools & Platforms
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Microsoft Office & Office 365, Google Workspace
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PC & Mac | Windows, macOS, iOS, Android
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Slack, Microsoft Teams, Zoom, Google Meet
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Asana, Trello
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SharePoint, Google Drive, Dropbox, Citrix, Podio
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HR systems: PeopleHR, Timetastic
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Pensions & benefits: Nest, Aviva, Aegon, Vitality, Bupa
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Finance & accounting: Xero, Oracle JD Edwards, QuickBooks
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CRM, marketing & websites: HubSpot, ActiveCampaign, Wix
